Effective Date: 01 January 2023

At ZuKat, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our Tingkat service. We encourage you to read this policy carefully to understand how we handle your data.

1. Information We Collect: When you sign up for our Tingkat service or interact with our website, we may collect certain personal information, including your name, contact details, delivery address, dietary preferences, and payment information. We only collect information that is necessary for providing our services to you and improving your overall experience.

2. Use of Information: We use the information we collect for various purposes, including:

   • Delivering Tingkat meals to your designated address.
   • Communicating with you regarding your orders, delivery updates, and customer support inquiries.
   • Personalizing your Tingkat experience based on your preferences and dietary requirements.
   • Improving our services, website, and overall customer satisfaction.
   • Conducting data analysis, research, and marketing activities.

3. Data Security: We take data security seriously and implement appropriate measures to safeguard your personal information. We use industry-standard security protocols to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

4. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your data when it is no longer needed.

5. Sharing of Information: We may share your personal information with trusted third parties who assist us in providing our services, such as delivery partners and payment processors. These third parties are obligated to maintain the confidentiality and security of your information. We do not sell, rent, or lease your personal information to any other third parties for their marketing purposes.

6. Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your browsing experience and gather certain information about your usage patterns. You can modify your browser settings to disable cookies, but this may affect the functionality of our website.

7. Your Rights: You have the right to access, correct, update, or delete your personal information held by ZuKat. If you have any questions or requests regarding your data, please contact our customer support team.

8. Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

By using our Tingkat service, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please contact our customer support team for assistance.